Payment Methods and Refund Policy
Accepted Payment Methods
All our Payments are Processed in the Name of Mirthuni Apparel Sourcing Service Our Mother Company, your purchase Inovice All in the Name of Mirthuni Apparel Sourcing Service
At Mijoosh.com, we offer a variety of secure and convenient payment options to ensure a seamless shopping experience for our customers. The following payment methods are supported on our platform:
| Payment Method | Description |
|---|---|
| Cash On Delivery (COD) | Pay for your order in cash at the time of delivery. Available in selected pin codes. |
| UPI (Unified Payment Interface) | Make instant payments using UPI apps directly linked to your bank account. |
| Credit Card | Securely pay with any major credit card, including Visa, MasterCard, and American Express. |
| Debit Card | Use your debit card for quick and hassle-free transactions. |
| Net Banking | Transfer funds directly from your bank account via net banking. |
| Digital Wallet | Conveniently pay with popular digital wallets like Gpay, Paytm, PhonePe, Amazon Pay, and MobiKwik. |
Transaction Security
Ensuring the security of your transactions is our top priority at Mijoosh.com. Here are the measures we take to protect your payment information:
- Advanced Encryption: Your card details are protected with 256-bit encryption during transmission, ensuring the highest level of security.
- Trusted Payment Gateways: All credit and debit card transactions are processed through secure payment gateways managed by leading banks.
- Fraud Detection: Our system is equipped with advanced fraud detection mechanisms to ensure safe transactions.
Cash On Delivery (COD) Details
If you prefer to pay in cash upon delivery, our COD option is available for you. Here are the details:
- Payment Process: Select the ‘Cash on Delivery’ option during checkout and pay at your doorstep.
- Availability: COD is available in specific areas based on the serviceability of our courier partners.
- Conditions: There may be certain limitations on the payable cash amounts based on your order value and location. Additional handling charges may apply.
Goods and Services Tax (GST)
Understanding GST applicability and how it affects your purchases at Mijoosh.com:
| Product Category | GST Rate | Calculation |
|---|---|---|
| Apparel/Clothing | Up to 12% | Calculated on the net payable amount (MRP – product discount – coupon discount). |
| Others (as applicable) | Varies | Depends on the product category and applicable GST rates. |
Note: The GST amount displayed during checkout is an estimate. The final amount will be confirmed based on the warehouse location from where your order is shipped.
Refunds and GST
In case you decide to return a product, the following GST-related refund policy applies:
- Refund Process: The GST amount applicable on the product will be refunded to your source account, excluding any GST/VAT related to shipping charges.
- Shipping Charges: GST/VAT paid on shipping charges are non-refundable.
Refund Policy
At Mijoosh.com, we strive to ensure customer satisfaction. If you are not satisfied with your purchase, our refund policy is here to assist you:
| Reason for Return | Refund Process | Conditions |
|---|---|---|
| Damaged or Defective Product | Full refund including shipping charges | Product must be reported within 7 days of delivery |
| Incorrect Product Delivered | Full refund including shipping charges | Product must be reported within 7 days of delivery |
| Change of Mind | Refund excluding shipping charges | Product must be in original condition and packaging |
Refund Procedure
To initiate a return or refund:
- Contact our customer support team at [email protected] or visit our Contact Us page.
- Provide your order number and the reason for return.
- Our support team will guide you through the return process and provide a return shipping label if applicable.
- Once the product is received and inspected, the refund will be processed to the original payment method within 7-10 business days.
Customer Support
For any questions or concerns regarding payments, refunds, or our policies, please reach out to our dedicated customer support team at [email protected]. We are here to help you and ensure a smooth shopping experience at Mijoosh.com.
