Mijoosh provides free doorstep delivery for purchases amounting to ₹999 or more, ensuring a convenient and cost-effective shopping experience for customers. However, for orders below ₹999, a nominal shipping charge of ₹99 is applied. This policy aims to incentivize bulk purchases while still offering affordable shipping options for smaller orders, ensuring that customers receive their […]
Should your order face cancellation before shipment or encounter issues such as being lost or undelivered to your preferred location, Mijoosh assures a hassle-free resolution. In such scenarios, the complete order amount, inclusive of any shipping charges paid online, will be promptly refunded to you. This policy underscores Mijoosh’s commitment to customer satisfaction and ensures […]
Upon placing your order with Mijoosh, you will receive comprehensive communication regarding its progress. Expect to receive an email, WhatsApp message, and SMS confirmation, all containing your unique tracking number. With this tracking number in hand, you gain access to real-time updates on your order’s status, allowing you to monitor its journey from processing to […]
Certainly! Mijoosh understands the importance of offering flexible payment options to its customers, including Cash on Delivery (COD). However, the availability of COD is subject to the capabilities of the courier partner serving your specific location. To determine if COD is available for your order, simply utilize the courier serviceability tool conveniently located on the […]
Mijoosh prioritizes customer satisfaction and offers a generous return policy to ensure that you are fully satisfied with your purchase. You have the option to request a return within 10 days of receiving your product. This timeframe allows you ample opportunity to inspect your item, try it on, and ensure that it meets your expectations. […]
Absolutely! Mijoosh understands that ensuring the perfect fit is essential for customer satisfaction. Therefore, most orders can be exchanged within 10 days of delivery, particularly for size-related concerns and Mijoosh-owned products. This exchange option provides you with the flexibility to swap your item for a different size, ensuring that you find the perfect fit for […]
Initiating a return request with Mijoosh is a streamlined process designed to prioritize customer convenience and satisfaction. Whether you prefer online interaction or direct communication, Mijoosh offers two accessible avenues for initiating a return request. Firstly, you can effortlessly apply for a return request directly from your Mijoosh.com account. Simply log in to your account, […]
At Mijoosh, ensuring prompt and transparent refund processes is paramount to maintaining customer satisfaction. For prepaid orders, once the returned product undergoes thorough quality inspection and meets the required standards, refunds are initiated swiftly within 48 hours. This ensures that customers receive their refunds in a timely manner, providing peace of mind and reassurance. On […]
Mijoosh values transparency and strives to provide clear guidelines regarding its return policy to ensure customer satisfaction. While the majority of items are eligible for return within a specified timeframe, certain product categories such as lingerie, briefs, panties, lingerie sets, socks, and innerwear are non-returnable. These exclusions are typically outlined on the product details page, […]
Mijoosh upholds stringent standards for its return policy to ensure fairness and transparency for its customers. While the general rule stipulates that all items must be unused and in their original condition, with tags and packaging intact, there are additional considerations for certain scenarios. For instance, if an item is accompanied by a gift or […]