Terms and Conditions

These Terms and Conditions govern your use of our website and services. By accessing or using Mijoosh.com, you agree to comply with these terms. If you do not agree, please refrain from using our platform.

1. About Us

Mijoosh.com is owned and operated by Mirthuni Apparel Sourcing Service (MASS INDIA), a partnership firm under Indian law. Our platform offers a seamless online shopping experience for apparel and lifestyle products.

2. Eligibility

By using Mijoosh.com, you confirm that:

  • You are at least 18 years old or have parental consent.

  • You provide accurate and complete personal information.

  • You will not use our platform for fraudulent or unlawful purposes.

3. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Any activity under your account is your responsibility.

  • Notify us immediately at care@mijoosh.com if you suspect unauthorized access.

4. Products & Pricing

We strive to provide accurate product details. However, errors may occur.

  • Prices include GST and are subject to change without prior notice.

  • If an item is priced incorrectly, we will notify you before processing your order.

  • Images are for illustration purposes and may slightly differ from actual products.

  • Discounts, promotions, and coupons may be subject to additional terms.

5. Payment & Security

We accept multiple secure payment options, including:

  • Cash on Delivery (COD)

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • UPI & Net Banking

  • Digital Wallets (Paytm, PhonePe, GPay, Amazon Pay, etc.)

  • PayPal for international transactions

Your payment details are encrypted and processed via trusted payment gateways. WooCommerce users must comply with their respective payment processor’s terms.

 

6. Order Processing & Shipping

We aim for fast and reliable delivery.

  • Free shipping on orders above ₹899.

  • A ₹60 shipping fee applies to orders below ₹899.

  • Estimated delivery time is displayed at checkout.

  • Unexpected delays due to logistics or weather conditions may occur.

  • WooCommerce users may receive automated order status updates via email.

7. Returns, Exchanges & Refunds

We offer a 10-day return policy, in line with WooCommerce refund guidelines:

Reason for ReturnResolution
Damaged/Defective ProductFull refund or exchange
Incorrect Product DeliveredFull refund or exchange
Size IssueExchange allowed within 10 days
Change of MindRefund (excluding shipping fees)

Non-returnable items: Lingerie, undergarments, socks, and hygiene-sensitive products.

Refunds are processed within 7-10 business days to the original payment method or via NEFT for COD orders.

8. Intellectual Property Rights

  • All content on Mijoosh.com, including text, images, logos, and designs, is protected under copyright and trademark laws.

  • You may not reproduce, modify, or distribute our content without prior permission.

9. User Conduct

You agree not to:

  • Post false, misleading, or inappropriate content.

  • Attempt to hack, disrupt, or misuse our platform.

  • Engage in fraudulent transactions.

  • Violate WooCommerce platform policies.

Violation of these terms may result in account suspension or legal action.

10. Third-Party Links & Services

Mijoosh.com may include links to third-party services for payment processing (e.g., PayPal) or marketing automation (e.g., Klaviyo).

  • We are not responsible for the content or policies of third-party websites.

  • Your interactions with third parties are at your own risk.

11. Security & Fraud Prevention

To protect our platform and users, we use:

  • Google reCAPTCHA v3 & Cloudflare Turnstile to prevent fraud.

  • Secure payment processing through trusted gateways.

  • Regular security audits to ensure data protection.

12. Cancellations

  • Orders can be canceled before shipment for a full refund.

  • If the order has been shipped, cancellations may not be possible.

  • WooCommerce users may cancel via their account dashboard.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by Indian law. Any disputes will be handled in the courts of Tiruppur, Tamil Nadu, India.

14. Changes to Terms

Mijoosh.com reserves the right to update these terms at any time. WooCommerce users will be notified of major changes via email. Please review them periodically for any updates.

15. Contact Us

For any questions or concerns, please contact us:

  • 📧 Email: care@mijoosh.com

  • 📍 Address: Mirthuni Apparel Sourcing Service, Tirupur, India

Thank you for shopping with Mijoosh.com! We appreciate your trust and support. 😊

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