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Shipping Policy
Thank you for shopping at Mijoosh.com. We are committed to ensuring your order reaches you in a timely and secure manner. This Shipping Policy outlines how we handle order dispatch, delivery timelines, shipping charges, and related concerns.
📦 Order Processing & Dispatch
All orders are processed within 2 to 5 business days after receiving full payment.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation and dispatch update via email and/or SMS.
🚚 Delivery Timeline
Delivery typically takes 3 to 8 working days, depending on your location.
We use reliable courier partners such as Delhivery, Bluedart, and India Post.
Delays may occur due to external factors like weather, strikes, or remote location constraints.
📍 Delivery Address
Please ensure the shipping address and contact number provided during checkout are accurate.
We are not responsible for delivery failures caused by incorrect or incomplete addresses.
💸 Shipping Charges
- Shipping is FREE on all prepaid orders above ₹499.
- For orders below ₹499, a nominal shipping fee of ₹49 will apply.
- Shipping charges (if applicable) are non-refundable.
🔁 Order Tracking
Once shipped, you’ll receive a tracking link via email/SMS to monitor the delivery status.
If you face issues with tracking, contact us at [email protected] or WhatsApp us.
🚫 Undeliverable Packages
- If an order is returned due to an incorrect address, multiple failed delivery attempts, or refusal to accept the parcel, the shipping cost will be deducted from any refund issued.
🧾 Need Help?
For any queries related to your shipment:
📧 Email us: [email protected]
We’re here to help you from 10 AM to 6 PM, Monday to Saturday.